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Refund Policy

All sales are final, except where otherwise required by applicable law.

We do not accept returns, exchanges, or refunds for change of mind, personal preference, incorrect product selection, or other non-defect-related reasons.

For hygiene and safety reasons, opened, unsealed, or used products cannot be returned or exchanged, except where the product is defective, damaged, incorrect, materially different from what was ordered, or where otherwise required by applicable law.

If your order arrives damaged, defective, incorrect, or materially different from what you ordered, please contact us within 7 days of delivery with your order number, proof of purchase, and clear photographic evidence of the issue.

After reviewing your claim, we will provide the remedy required by applicable law, which may include a replacement or refund.

This policy does not limit or exclude any consumer rights or remedies that cannot lawfully be waived under applicable federal or state law.

Refund Policy | BIDENCIA